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SHIPPING POLICIES
PROCESSING & SHIPMENTS Orders placed online are generally processed and shipped within 5 business days after the final approval of the proof. If no proof is requested, within 5 business days from date of order.
NOTIFICATIONS & EMAILS After your initial online order, we will send you a confirmation email. It will include a list of the products you ordered, the address that the shipment will be sent to, and the total amount that will be charged to your credit card. You will also receive an order number that can be referenced, in case you have any questions, concerns, or you would like to request a change to your order. Send us an email at cs@noreldigital.com or call us toll-free at 1.877.444.9393. You will receive a second email once your order has been shipped. This will list the status of all items ordered, date of processing, shipping method, and will include a tracking number if the package is sent UPS.
SHIPPING METHODS We ship most domestic mail orders via UPS Ground or United States Postal Service Priority Mail. The chosen shipping method for each order is dependent upon destination, package weight, and shipping charges assessed. Only orders shipped via UPS will have online tracking. The absolute minimum shipping and handling charge for any mail order is $3.00. UPS Next Day Air, Second Day Air, and Three Day Select are available, if orders are needed quickly, for an additional fee. Please let us know if you would like one of these services by making the appropriate comment in the "Notes" section of the order. Your shipping email confirmation will indicate the method of service used. Next Day Air orders shipped on Friday will arrive on Monday. PLEASE NOTE: UPS only delivers Monday through Friday. If you are ordering on Friday, and plan on having your order delivered on Saturday using UPS Next Day Air, an extra Saturday Delivery charge of $12.50 (on top of the UPS Next Day Air charges) will be added to your total. Make sure to include this in the "Notes" section of your order. Call us toll free 1.877.444.9393, or send us an email for further information on exact pricing. Sunday delivery service is not available.
APO, FPO, AND INTERNATIONAL ORDERS Large orders to an APO or FPO box may require a higher shipping and handling charge, depending on the weight and destination of the package. At present, we do not ship International Orders. We will be happy to answer any questions that you have, so please let us know how we can help you. |